Welcome to my website! My name is Shaun Poland and I am currently a Client Results Manager with Arise Virtual Solutions and the Production Manager for ASM Graphics. I had previously owned and operated my own home-based call center which had 85 agents at it's peak. I currently have an Associates of Applied Science degree and utilize that degree with freelance projects.
Thank you for your interest and please feel free to shoot me an e-mail if I can be of any assistance.
Sincerely,
Shaun Poland
About Arise
Arise Virtual Solutions is raising the bar for customer care. The Arise™ Platform connects independent call center businesses to Fortune 500 and other large companies to provide on-demand customer service and superior business process outsourcing results for other back office processes through innovative cloud technology and crowdsourcing, delivering exceptional operational and cost efficiencies.
The Arise™ Platform has disrupted the traditional business functions of customer service, sales, operations, supply chain, and finance and has redefined work to enable extremely flexible customer management business process outsourcing (CM BPO) and consulting solutions for large, innovative companies. Our platform's technology, processes, and networks were specifically engineered to simplify business functions and be your all-in-one solution for superior performance. Learn how the Arise platform enables superior quality customer interactions, true flexibility, and a lower total cost all while increasing security.
Key Responsibilities
Accomplishments
Key Responsibilities
Accomplishments
Key Responsibilities
Accomplishments
Completion Date: July 2018 - License Number: 16432424
I graduated from Baker College in September 2012 with an Associate of Applied Science Degree while majoring in Web Development. At the competition of my schooling, I had a 3.74 grade point average.